Delivery Schedule & Returns
Free Shipping Australia Wide*
All items are sent via courier and come with tracking details that you can trace online. Tracking will be provided once your item has been dispatched.
|Where You Live||
|Brisbane & Melbourne||3-5 weekdays|
ACT & Regional NSW,
TAS, Regional SA,
Some of our drivers are performing contact-less deliveries to help reduce the spread. This may mean they leave your rug in a safe space without acquiring a signature on delivery.
These delivery times are only an estimate and delays may occur that our out of our control.
Change of mind returns are welcome with a no questions asked policy, please see our full returns policy here.
*Remote regions will incur a shipping charge that will be invoiced upon purchase. You will be able to cancel your order if you change your mind.
Superb Customer Service
With every order you will have an email to get same day replies, and a phone number to speak to an actual (and friendly) person immediately.
We go out of our way for our customers so please do not hesitate to contact us with any concerns.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.